Position: Intermediate level IT Technician (Available ASAP)

Working Hours: Full-Time (9am to 5pm), 5 days per week (Mon through Fri)

Hourly Rate: Salary + Vehicle Allowance (parking and mileage)

Acceptable Candidates:

• Access to own vehicle and willing to drive to customer sites throughout GTA
• Knowledge of different versions of Microsoft Windows and Microsoft Office
• Fluent English
• Knowledge of PC Hardware/Software
• Basic knowledge of Microsoft Server operating systems (2012 and newer)
• Basic knowledge of network administration (Routers/Switches/Firewalls)
• Customer service skills are a MUST

Duties:

• Provide phone and remote support to customers
• Travel to customer site for repairs, maintenance, and new PC installations
• Troubleshoot and repair PCs in-store
• Basic server administration (creating users, managing file sharing and permissions, Group Policy, Data Backup, etc.)
• Basic network administration including troubleshooting and resolving network issues
• Provide formal documentation to customers and supervisors (status reports, implementation plans, etc.)
• Work closely with both vendors and customers to provide superior customer services

Apply:  Email resume to careers@idealcomputer.ca

Ideal Computer Technology Ltd.

1315 Lawrence Ave. E. Unit #101, Toronto ON M3A 3R3

www.idealcomputer.ca